Privacy Policy

1. Introduction

Halo Hub (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a booking, or use our services.

This document is designed to meet the requirements of the UK GDPR and the Data Protection Act 2018.
Please read it carefully and contact us if you have any questions.

2. Legal Disclaimer

The information in this Privacy Policy provides general guidance on our data practices. It is not legal advice.
If you require legal interpretation or advice, please consult a qualified professional.

3. What Information We Collect

We may collect and process the following types of personal data:

Information you provide directly

Name
Email address
Phone number
Billing address
Event details (venue, date, time)
Special requests or customisation preferences
Messages sent via our contact form or email

Information collected automatically

IP address
Browser type and version
Device information
Website usage and browsing behaviour
Cookies (see our Cookie Policy for details)

Images and video

During photo booth sessions, we collect:

Photos
Videos
Voice messages (if applicable)

These may contain identifiable information depending on what you choose to capture.

4. How We Use Your Information

We use your data for the following purposes:

To process and confirm bookings
To provide and manage our photo booth services
To communicate with you before, during, and after your event
To personalise your print templates and deliver event-specific experiences
For internal record keeping
To improve our website and services
For marketing and promotional purposes (only with your consent)

5. Marketing & Communications

We may use your contact details to send:

Service updates
Special offers
Event inspiration
Company news

You can opt out of marketing at any time by clicking “unsubscribe” or contacting us directly.

6. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties when necessary, including:

Payment processors
Website hosting and analytics services
Delivery/courier services
Event-related suppliers (only when required)

All third parties are required to keep your data secure and use it only for agreed purposes.

7. How We Store & Protect Your Data

We take security seriously and use:

Encrypted storage solutions
Secure servers
Restricted access controls
Regular data protection checks

We keep your data only for as long as necessary to fulfil the purposes for which it was collected.

8. Images Captured at Events Ownership

All photos and videos captured using Halo Hub equipment remain the property of Halo Hub.

Use for promotional purposes

We may use event images for:

Website galleries
Social media
Marketing campaigns

We will only do this if you have given consent.
You may withdraw consent at any time by emailing us.

9. Your Data Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Restrict processing
Object to certain uses, including marketing
Request transfer of your data to another provider

To exercise your rights, contact us using the details below.

10. Children’s Data

We do not knowingly collect data relating to children without parental or guardian consent.
If we discover a child’s data has been collected improperly, we will delete it promptly.

11. Cookies

Our website uses cookies to enhance user experience.
For full details, please see our Cookie Policy.

12. Third-Party Links

Our website may link to external sites.
We are not responsible for the privacy practices or content of those websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised update date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Halo Hub Photo Booth
Email: info@halhub.co.uk
Phone:07534481964